![]() ![]() The installation can put shortcuts on the Desktop and on the Quick Launch bar. Use the next form to specify if the setup should create additional shortcuts. When you are ready click on the Next button to continue. If you want, you are free to disable Zoiper shortcuts by checking the Do not create shortcuts checkbox. However you might want to install it in different location. The default folder is “ Attractel Zoiper”. With the next form you can choose the destination folder where the Zoiper shortcuts will be placed in the Star Menu. If you want to review the EULA you can press the Back button. ![]() When you are ready, click on the Next button. There are two lines showing information about space required (by Zoiper) and the available space on the current drive. On the bottom of the form you can see if there is enough space on your hard drive to continue the installation. You can type in the new path or choose it by Browse For Folder dialog. The default folder is “ c: Program Files Attractel Zoiper”. With the next form you can choose the destination folder where the Zoiper will be installed. If you disagree with one or more clauses of the Agreement you shouldn’t install the application. You should carefully read the License Agreement and if you Agree with it click on the I Agree button to proceed. Read the End User License Agreement (a.k.a. The next form is the License Agreement form. If you want to exit the setup you should click on the Cancel button. To continue with the installation you should click on the Next button. A Welcome form will appear on your screen. To do this just start the installation file named “ Zoiper_Installer - x.xx.exe”. Make sure the computer has internet access.Ĭheck the transport setting under Settings > Preferences > Advanced Tab > Select Use UDP Transport.Ĭheck the Domain under Zoiper’s Settings > Preferences > General Tab > SIP account options and ensure that it matches the SIP Registrar from the customer portal.Download Zoiper installation files from our web site and you can start the installation. Password – Most common source for error.Check the following under Zoiper’s Settings > Preferences > SIP account options to make sure they match the credentials in the customer portal: If the phone is not registering and shows a SIP 401 – Unauthorized message the SIP credentials used to setup the phone may be incorrect. Zoiper Error Codes SIP 401 – Unauthorized The softphone is now configured to your Vonage extension and ready to use. NOTE: Marking the option for Subscribe and Publish Presence results in audio quality issues or loss of registration. Use rport, Use rport media and Force RFC-3264 are checked.Subscribe presence and Publish presence are unchecked.Make sure the following options are configured: Make sure that only the u-law codec is under Selected Codecs. Input the SIP/Authorization ID into the Auth.Verify that the Domain, Username, and Password fields are populated with the appropriate information.Under the General tab do the following:.Select Settings, then click Preferences.Click Close after Zoiper reports the account has been added.Please select I know what I'm doing and continue with the installation. You are given the option to try again, change your settings, or I know what I'm doing. NOTE: Sometimes after inputting the account name, it gives an error saying that it can't connect. Name the new SIP account to reflect your VoIP provider.The XXXXX represents your five-digit Vonage account number. The registrar information is formatted as. Input the following information from the Device Profile into the appropriate field:. ![]()
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